Pursuant to Article 13 & 14 GDPR
Cardixx e.U.Β Β·Β Vienna, Austria
1. Identity and Contact Details of the Controller
Controller | Cardixx e.U. |
Contact Person | Cihan Yasa (Founder & CEO) |
Address | Vienna, Austria |
Website |
Cardixx e.U. (hereinafter "Cardixx" or "we") is the controller responsible for the processing of your personal data as described in this document. For any questions or requests regarding your personal data, please contact us at info@cardixx.com.
2. Purpose of Processing: Creating a Business Card
Description
When you register on the Cardixx platform and create your digital business card, we collect and process the personal data you provide. This data forms the foundation of your professional identity on the platform and is used to create, display, and share your digital business card with other users. Users may create multiple cards and customise each one independently.
Authentication Data
Depending on your chosen registration method, we process the following authentication data:
- Sign-in via Apple: Apple ID, name, and email address provided by Apple
- Sign-in via Google: Google account name and email address provided by Google OAuth
- Sign-in via Email: Email address and one-time password (OTP) verification code
Personal Details
The following personal details are collected during card creation:
- Profile picture: PNG or JPG, up to 2 MB β optional
- First name: mandatory
- Last name: mandatory
- Middle name: optional
- Prefix: e.g. Dr., Prof., Mr., Ms. β optional
- Suffix: e.g. Jr., Sr., III β optional
- Preferred name: optional
- Pronoun: e.g. he/him, she/her, they/them β optional
- Maiden name: optional
Role Details
- Job title: mandatory
- Work email address: mandatory
- Department: optional
- Headline: a short personal or professional tagline β optional
Company Details
Company information is optional and may include:
- Company logo (Card Front Side): PNG or JPG, up to 2 MB β optional
- Company logo (Card Back Side): PNG or JPG, up to 2 MB β optional
- Company name: optional
- Company website: optional
- Company phone number: optional
- Company address: optional
- About: a short company description β optional
- Industry: optional
- Specialties: optional
- Location: company location separate from address β optional
- Company size: optional
Communication Channels
Users may optionally add alternative communication channels to their card:
- Telegram
- Discord
- Line
- Signal
- Email (additional)
- Phone (additional)
Social Media
Users may optionally link their social media profiles:
- YouTube
- X.com (formerly Twitter)
- Behance
- Dribbble
- TikTok
- Snapchat
- Threads
- GitHub
- Patreon
- Spotify
- SoundCloud
- Apple Music
Conferencing and Booking
Users may optionally add links to conferencing or booking platforms:
- Microsoft Teams
- Google Meet
- Zoom
- Webex
- Calendly
- Bookings
Video
Users may optionally add video links to promote their work (e.g. YouTube, Vimeo, or direct video URLs). Multiple video links can be added.
File Upload
Users may optionally upload files to share via their business card (e.g. portfolio, brochure, CV). Accepted formats: JPG, PNG, PDF, up to 2 MB per file. Multiple files can be uploaded.
Card Design Preferences
The following design preferences are stored as part of the card configuration:
- Card theme and template selection
- Corner roundness (Smooth, Modern, Sharp)
- Font selection and font pairing
- Text alignment (Left, Center, Right)
- Logo alignment (Left, Center, Right)
- Primary font colour
- Secondary colour
Display Settings (Visibility Toggles)
Users control which fields are visible on the front and back of their card. The following display toggles are stored per card:
Front Side: Company Logo, Company Name, Full Name, Job Title, Work Email, Company Phone, Company Website, Company Address.
Back Side: Company Logo, Company Name, Full Name, Job Title, Links (max 6, selectable from: Website, Email, LinkedIn, Instagram, and other linked platforms), QR Code.
Card Sharing Methods
The following sharing methods generate or transmit card data:
- QR code β dynamically generated from card data, scannable by other users
- NFC β card data transmitted via near-field communication tap
- Share via link β a unique URL linking to the card profile
- Print card β card data formatted for physical printing (Plus plan feature)
Purpose | Creation, storage, customisation, display, and sharing of the user's digital business card(s) on the Cardixx platform |
Legal Basis | Article 6(1)(b) GDPR β processing is necessary for the performance of the contract (provision of the Cardixx service); Article 6(1)(a) GDPR β consent, for all optional data fields voluntarily added by the user |
Mandatory Fields | First name, last name, job title, work email β required to create a business card. Failure to provide these will prevent creation of a card and use of the core service. |
Optional Fields | All other fields listed above (name extensions, company details, communication channels, social media, conferencing links, videos, files, design preferences) β voluntary. Non-provision does not affect access to core features. |
Multiple Cards | Users may create more than one business card (subject to plan limits). Each card is stored and managed independently and is subject to this same legal basis and retention policy. |
Design Data | Card design preferences (theme, font, colours, layout) are stored solely to render the card correctly and are not used for any other purpose. |
Company Logo Retrieval (Brandfetch)
When a user adds a company name or website to their business card, Cardixx may use an external service called Brandfetch to automatically retrieve the corresponding publicly available company logo. This helps users complete their card without needing to manually upload a logo file.
The company name or website domain entered by the user may be sent to Brandfetch in order to identify and return the matching logo. Brandfetch provides this data via its API based on publicly available brand information.
This feature is used solely to enrich the visual presentation of the business card. It does not involve the processing of sensitive personal data, and the data sent to Brandfetch relates to the company, not the individual user.
Legal Basis: Article 6(1)(f) GDPR β legitimate interest in improving the user experience by automatically populating company branding where available.
For more information on how Brandfetch processes data, please refer to Brandfetch's privacy policy at brandfetch.com/privacy.
3. Purpose of Processing: Wallet (Saving Received Business Cards)
Description
When another user shares their business card with you via QR code, NFC, or link, and the exchange is completed, Cardixx stores a copy of that card in your personal Wallet. The Wallet allows you to manage and revisit your professional contacts, add personal notes, apply tags, and search and filter your saved contacts within the app.
Card Data Stored at Time of Exchange
The Wallet stores all information that the contact had included and set to visible on their business card at the time of exchange. This may include:
- Full name (first name, last name; and optionally middle name, prefix, suffix, preferred name, maiden name)
- Profile picture
- Job title, department, headline
- Work email address
- Company name, company logo (front and/or back side)
- Company website, company phone, company address
- About text (personal bio and/or company description)
- Industry, specialties, company size, location
- Communication channels (WhatsApp, Telegram, Discord, WeChat, Line, Signal, additional email, additional phone)
- Social media profiles (LinkedIn, YouTube, Instagram, Facebook, X.com, Pinterest, Behance, Dribbble, TikTok, Snapchat, Threads, GitHub, Patreon, Spotify, SoundCloud, Apple Music)
- Conferencing and booking links (Teams, Meet, Zoom, Webex, Calendly, Bookings)
- Video links
- Uploaded files (JPG, PNG, PDF)
- QR code (as displayed on the card)
Exchange Metadata
In addition to the card content, Cardixx records the following metadata at the time of exchange:
- Date and time of exchange (e.g. June 25, 2025 at 3:30 PM)
- Location of exchange β the Networking Hub or event where the exchange took place (if the user was checked in at the time)
- Last contact date (updated each time the contact is interacted with)
User-Added Data (Receiver Only)
The user who received the card may add the following personal data to the saved contact. This data is visible only to that user and is not shared with the contact:
- Personal notes β free-text field, date-stamped, updatable and deletable
- Tags β user-defined labels applied to the contact (e.g. Tech, Marketing, B2B, Finance, Design, Development)
Search and Filter Metadata
The following metadata is generated and stored to enable Wallet search and filter functionality:
- Sort preference: Recent, Name, or Company
- Filter by time added: All time, Last 3 months, This month
- Filter by location (hub or event where the card was exchanged)
- Filter by tags applied by the user
Purpose | Storing received digital business cards and associated metadata to enable users to manage their professional contacts, add personal notes and tags, and search their contact list within the Cardixx platform |
Legal Basis | Article 6(1)(b) GDPR β processing is necessary for the performance of the Cardixx service contract; Article 6(1)(f) GDPR β legitimate interest of the user in maintaining an organised digital contact list |
Data Source | Wallet data originates from the contact's own business card as shared at the time of exchange. Cardixx does not independently verify or supplement this data. If the contact updates their card after the exchange, the stored version in the Wallet will not automatically update unless a new exchange takes place. |
User-Added Data | Notes and tags added by the receiver are stored solely for that user's personal contact management. They are never visible to the contact and are not used by Cardixx for any other purpose. |
Retention | Wallet data is retained for the duration of the user's account. Upon account deletion, all wallet data is retained for 1 year and then permanently deleted. |
4. Purpose of Processing: Digital Business ID (Public Profile)
Description
Your Digital Business ID is your public-facing profile on the Cardixx platform. It is visible to other users when you are checked in at a Networking Hub or when your card is shared. It combines your personal and professional information into a unified digital identity.
Mandatory Profile Data
- First name and last name
- Job title
- Work email address
Optional Profile Data
In addition to the mandatory fields, users may choose to add the following optional information to enrich their profile:
- Profile picture
- Company name
- Company logo
- Company website
- Company phone number
- Company address
- Networking intent / tags (e.g., "Pitching an idea", "Looking for a co-founder", "Open to job offers", "Business Partners")
- Short personal or professional bio
Visibility Settings
Users control who can see their Digital Business ID:
- Visible to all users checked in at the same Networking Hub
- Visible when a card is shared via QR code, NFC, or link
- Users may choose to limit visibility or go offline at any time
Purpose | Creating and displaying a unified digital professional identity that can be shared with other users on the platform |
Legal Basis | Article 6(1)(b) GDPR β necessary for performance of the Cardixx networking service; Article 6(1)(a) GDPR β consent, for optional data fields and visibility settings chosen by the user |
User Control | Optional fields are entirely voluntary. Users can update, hide, or delete optional profile data at any time through their account settings. |
5. Purpose of Processing: Personal Profile Analytics
Description
Cardixx provides each user with a personal analytics dashboard showing how their digital business card(s) and profile are performing. Analytics are available in two tiers: a basic overview for Free users and a full analytics dashboard for Plus plan users. This data helps users understand the reach and impact of their professional networking activity.
Basic Analytics (All Users β Dashboard Overview)
- Total card views in the last 30 days (with percentage change vs. previous period)
- Trend graph (total views over time)
Full Analytics (Plus Plan β Analytics Screen)
Plus plan users have access to a comprehensive analytics dashboard covering the following metrics, all shown with month-on-month or week-on-week comparisons:
Performance Metrics
- Total Views β total number of times the card was viewed, compared to last month
- Unique Viewers β number of distinct individuals who viewed the card, compared to last month
- Share Views β number of views generated via shared card links, compared to last month
- Link Clicks β total number of clicks on links within the card, compared to last month
- Exchanges β number of completed card exchanges, compared to last month
- New Connections β number of new contacts added to the Wallet by others after viewing the card, compared to last month
Monthly and Weekly View Trends
- Line graph showing total card views over time (monthly or weekly toggle)
- Per-card breakdown when the user has multiple cards (e.g. My First Card, My Second Card)
Views by Location
- Geographic map showing where card views originated
- Top locations list with view counts (e.g. Vienna, Austria β 67; Lower Austria β 36)
- Available for This Month and This Week
Link Clicks by Type
- Breakdown of which link types were clicked most (e.g. LinkedIn, Website, Instagram, Phone)
- Total clicks count for the period
- Available for This Month and This Week
Viewers Industrial Distribution
- Breakdown of viewers by industry sector (e.g. Venture Capital, Information Technology, Financial Services, Others)
- Shown as percentage distribution
- Available for This Month and This Week
Viewer Insights
- Follow-up Rate β percentage of viewers who viewed the card again after an exchange
- Engagement Rate β percentage of viewers who interacted with card content (reach that converts)
Card Management Actions (processed in relation to analytics)
- Set as Primary Card β designates which card is the default
- Duplicate Card β creates a copy of an existing card
- Delete Card β permanently removes a card and its associated analytics data
Menu and Settings Data
The following account and application preference data is processed when users interact with the Menu and Settings sections:
- Account information displayed: name, email address, current subscription plan
- Default card selection β which card is set as primary
- Sync wallet preference β whether the Wallet is synced across devices
- App theme preference (appearance setting)
- Automatic brightness preference
- Permissions settings β location, notifications, and other device permissions granted to the app
- Notification settings β which types of notifications the user has enabled or disabled
- Import Contacts β if used, contact data from the device address book is processed to import contacts into the Wallet
- Export Contacts β if used, Wallet contact data is exported to a file for the user to download
Purpose | Providing users with insights into the performance of their digital business card(s) and networking activity; storing user account preferences and application settings |
Legal Basis (Analytics) | Article 6(1)(b) GDPR β processing is necessary for the performance of the Cardixx service, specifically the analytics features included in user plans; Article 6(1)(f) GDPR β legitimate interest in enabling users to measure and improve their networking effectiveness |
Legal Basis (Settings) | Article 6(1)(b) GDPR β processing is necessary to provide the app functionality selected by the user |
Legal Basis (Contact Import) | Article 6(1)(a) GDPR β consent; contact import requires explicit user action and device permission. Imported contact data is processed only to populate the Wallet and is not stored on Cardixx servers independently. |
Data Scope | Analytics are generated exclusively from the user's own activity and interactions on the platform. Location data used for 'Views by Location' reflects the geographic origin of card viewers' sessions and is derived from their IP address or device location β it is aggregated and not linked to individual viewer identities. |
Plan Differences | Full analytics (Unique Viewers, Share Views, Link Clicks, Exchanges, New Connections, Location Map, Link Breakdown, Industry Distribution, Viewer Insights) are available to Plus plan users only. Free users see basic total views only. |
Retention | Analytics data and account settings are retained for the duration of the user's account. Upon account deletion, all analytics data is retained for 1 year and then permanently deleted. Card analytics associated with a deleted card are removed within 30 days of card deletion. |
6. Purpose of Processing: Networking
Description
The core networking functionality of Cardixx enables users to discover other professionals nearby, check in to Networking Hubs, signal their networking intent, send and receive connection requests, and communicate via in-app chat. To enable this, Cardixx processes location, presence, and communication data as described below.
Location Data
- Precise geolocation (GPS coordinates) β used to identify the user's position, detect nearby Networking Hubs, and calculate proximity to other checked-in users
- City and district-level location β displayed on the Networking screen (e.g. Penzing, Vienna, Austria)
- Approximate distance to other checked-in users (e.g. 2km away) β shown in connection requests and notifications; precise coordinates are never shared with other users
- Distance to nearby Networking Hubs (e.g. 150m away, 250m away)
Card Selection at Check-In
If a user has created more than one business card, they must select which card (and therefore which professional identity) they wish to use during the networking session. The selected card determines which job title and company name are displayed to other users in the hub.
- Selected card identifier (which card is active during the session)
- Job title and company name of the selected card β displayed to other users
Check-In Data
- Selected Networking Hub name and address
- Hub type (e.g. Public Location, Networking Hub)
- Check-in timestamp (date and time)
- Planned stay duration selected by the user (1hr, 2hr, 3hr, 4hr)
- Live check-in duration counter (time elapsed since check-in)
- Check-in status (active / ended) β visible to other users at the same hub
Networking Intent Data
At check-in, users select their networking intent and may add a free-text message. This information is visible to other checked-in users in the hub:
- Networking intent category (one or more selected): General Networking, Mentoring, Looking for a co-founder, Looking for clients, Pitching an idea, Looking to Invest, Open to job offers, Hiring/Recruiting
- Free-text networking message β max 200 characters (e.g. Looking for a CTO for my fintech startup, Hiring React developers for our team, Seeking Series A investors)
What Other Users See in the Hub
When a user is checked in, the following data is visible to other users in the same Networking Hub. The full business card is NOT shown until a card exchange takes place:
- Job title and company name (from the selected card)
- Networking intent tags
- Free-text networking message
- Time since check-in (e.g. 15 mins ago, 5 hours ago)
Connection Requests and Notifications
- Chat request sent / received (including sender name, title, tags, message, and distance)
- Chat request status: pending, accepted, or denied
- Push notification data: sender name, networking intent, distance, timestamp
Advanced Filter Data
Users may filter other checked-in professionals using the following criteria. Filter preferences are processed to return relevant results and are not stored permanently:
- Maximum distance filter (slider, e.g. up to 1km)
- Looking for filter: Seeking Investment, Mentoring, Business Partners, Looking to Hire, Looking to Invest, General Networking, Seeking Opportunities, Finding Customers
In-App Chat
- Text messages exchanged between connected users
- Message timestamps
- Chat request and conversation history
- Users may delete a conversation at any time β deleted conversations are removed immediately from both parties' views
- Conversations not deleted by the user are automatically deleted by Cardixx after 1 year
Safety Features
- Report and Block actions β if a user reports another user, the report reason (e.g. Harassment) and the reported user identifier are recorded for trust and safety review
- End Conversation action β terminates the chat session
Purpose | Enabling location-based professional networking: discovering nearby professionals, signalling networking intent, facilitating card exchange, in-app communication, and maintaining platform safety |
Legal Basis | Article 6(1)(b) GDPR β processing is necessary for the performance of the Cardixx networking service; Article 6(1)(a) GDPR β consent, for access to device location (requested explicitly at app level) |
Location Consent | Access to precise device location requires explicit user consent via the device operating system (iOS/Android location permission). Users can revoke location access at any time through device settings, which will disable hub discovery and check-in functionality. The rest of the app remains accessible. |
Visibility | Only job title, company name, networking intent tags, free-text message, and time since check-in are visible to other hub users. The full business card is only shared upon a completed QR/NFC/link card exchange. Precise GPS coordinates are never shared with other users. |
Card Selection | The user has full control over which card identity they present during each networking session. This selection is per session and can be changed at each check-in. |
Chat Retention | Chat messages are retained until the user deletes the conversation, or for a maximum of 1 year from the date of the last message, whichever comes first. Deleted conversations are permanently removed. Note: the in-app label 'Conversations will be deleted after 24 hours' refers to a UI display period for message previews in the Messages list, not the actual data retention period. |
Safety Data | Report and block records are retained as long as necessary for trust and safety review and to prevent repeated abuse, in accordance with Cardixx's legitimate interest under Article 6(1)(f) GDPR. |
7. Purpose of Processing: Networking Hub Profile
Description
Coworking spaces, business cafes, restaurants, hotel lounges, event organizers, and other venue operators (Networking Hub operators) can apply to register their space on the Cardixx platform. Once approved and contracted, the hub receives a public profile in the Cardixx app and on the Cardixx website, enabling professionals to discover, check in to, and network at the space. Each Networking Hub operates under an individual written contract agreed between Cardixx and the hub operator, which specifies the contract duration, pricing, data collected, and services provided.
A. Hub Application Data
When a venue applies to become a Networking Hub, the following data is collected as part of the application process:
Venue Location and Identity
- Venue location selected via map pin drop or address search (auto-filled from map data)
- Venue name
- Venue type (e.g. Cafe, Restaurant, Co-working Space, Hotel Lounge, Networking Cafe)
- Short description of the venue
Venue Address
- Country
- City / District
- State / Province
- Address Line 1
- Address Line 2 (optional)
- ZIP / Postal Code
Contact Person Details
- First name
- Last name
- Phone number
- Email address
Venue Signage Photo
- Exterior photo of the venue where the venue name is clearly readable β submitted for verification purposes
Upon submission of the application, Cardixx reviews the details and conducts an online meeting with the applicant. A written contract is then prepared and signed individually with each hub. The contract governs the terms of the relationship, including data processing, pricing, and services.
B. Hub Profile Data (Post-Approval)
Once approved, hub operators can manage their profile via the Hub Settings in the app. Any changes to the profile must be submitted as update requests, which are reviewed and applied by the Cardixx team.
Hub Details
- Venue name
- Venue type
- Short description
Hub Address
- Country, City/District, State/Province, Address Line 1, Address Line 2 (optional), ZIP/Postal Code
Contact Information
- Venue website
- Venue phone number
- Instagram handle
- Additional social media profiles: Facebook, X.com, Pinterest, Behance, Dribbble, TikTok, Snapchat, Threads, GitHub, Patreon, Spotify, SoundCloud, Apple Music
Amenities
Hub operators may specify which amenities their venue offers, grouped as follows:
- Workspace: Wi-Fi, Private desks, Meeting rooms, Power outlets, Phone booths, Quiet Zone
- Comfort and Space: Pet Friendly, Lounge Area, Outdoor Seating, Air Conditioning
- Food and Drink: Vegan Options, Vegetarian Options, Specialty Coffee, Full Bar
- Accessibility: Wheelchair Accessible, Free Parking, Bike Parking
Business Hours
- Open/closed toggle per day of the week (Monday through Sunday)
- Opening and closing times per day (e.g. 09:30 to 20:00)
Hub Photos
- Up to 6 photos: 1 main photo and up to 5 additional photos
- Photos are submitted as update requests and reviewed by Cardixx before publication
Pricing
- Price range displayed on the public profile (e.g. EUR 20 to EUR 50)
C. Public Hub Profile
The hub profile is publicly visible in the Cardixx app and on the Cardixx website (cardixx.com/hub/[hub-name]). The hub receives a Verified Networking Hub badge. The following data is displayed to all app users and website visitors:
- Hub name, venue type, short description
- Verified Networking Hub status badge
- Photos gallery (up to 6 photos)
- About section: description text
- Services section: pricing range, working hours per day, amenities list
- Contact sidebar: phone, email, website, address, map, social media links (WhatsApp, Instagram and others if provided)
- Open Now / Closed status
- Get Directions button (links to external maps)
- Contact button
- Comments section: publicly visible reviews left by app users (including reviewer job title, review type, review text, and date)
D. Hub Analytics β App
Hub operators have access to an in-app analytics dashboard. All analytics are aggregate and do not identify individual users. The following metrics are provided:
Hub Traffic
- Weekly Check-ins: total number of user check-ins during the week, with percentage change vs. last week
- Average Stay Duration: estimated average time visitors spend at the hub, based on check-in data, with percentage change vs. last week
- Total App Visitors: number of unique users who viewed the hub profile in the app, with percentage change vs. last month
- Returning Visitors: number of users who visited the hub more than once, with percentage change vs. last month
Activity Trends
- Peak and Quiet Hours: graph showing the busiest and least busy times of day based on check-in timestamps
- Check-in by Day: daily breakdown of check-in activity throughout the week
- Peak Check-in Window: the busiest two-hour block of the day (e.g. 14:00 to 16:00)
Networking and Engagement
- Profiles Viewed: number of professional profiles viewed by users while checked in at the hub, with percentage change vs. last week
- Cards Exchanged: number of digital business cards exchanged by users while at the hub, with percentage change vs. last week
Top Interactions
- Breakdown of the most frequent actions taken by users on the hub profile: Get Directions, Photo Gallery, Contact/Call β with individual click counts
Visitors Insights
- Visitors Engagement Rate: percentage of users who actively interacted with the hub profile
Audience Demographics
- Visitors Job Titles: breakdown of the professional roles of users who visited the hub profile (e.g. Sales Representative 36%, Marketing Manager 18%) β shown as aggregated percentage distribution, no individual identification
E. Hub Analytics β Web
Hub operators also have access to web analytics for their dedicated Cardixx webpage. All web analytics are aggregate. The following metrics are provided:
Web Overview
- Total Page Views: total number of times the hub webpage has been viewed, with percentage change vs. last week
- Unique Visitors: number of distinct individuals who visited the webpage, with percentage change vs. last week
- Total Clicks: overall number of clicks made by visitors, with comparison vs. last week
- Average Time on Page: average duration a visitor spends on the page before leaving
- Bounce Rate: percentage of visitors who left without clicking any links or taking any action
- Returning Visitors: number of users who visited the webpage more than once, with percentage change vs. last month
Conversion Insights
- Conversion Rate: percentage of visitors who completed a desired action (e.g. getting directions or contacting the hub)
Traffic Trends
- Web Traffic graph: daily timeline comparing page views and user interactions on the webpage
- Peak Traffic Hours: the most visited hours of the day on the webpage
Behavior and Acquisition
- Top Interactions: most frequent actions visitors take on the webpage β Get Directions, Photo Gallery, Contact/Call β with click counts
- Traffic Sources: breakdown of how visitors arrived at the webpage β Direct (%), Google Search (%), Social Media (%)
Audience Demographics
- Visitors by Location: geographic regions and cities where webpage visitors are located (e.g. Vienna 67, Lower Austria 36, Upper Austria 21)
F. Hub Menu and Account Data
The following data is processed in connection with the hub operator account and settings:
- Hub operator account: name, email address, current subscription plan (Networking Hub)
- Manage subscription: subscription status and plan management
- Hub Analytics access: the operator views aggregated hub performance data as described above
- Contact Hub support: support requests submitted by the hub operator
- Send feedback: feedback messages submitted by the hub operator
G. Contractual Basis and Termination
Each Networking Hub operates under an individual written contract between Cardixx and the hub operator. The contract specifies: contract duration, subscription price, data categories collected and processed, services provided by Cardixx, and termination conditions. Termination of the hub relationship is governed exclusively by the terms of the individual contract. Upon termination, the hub profile is removed from the Cardixx app and website, and hub data is handled in accordance with the contract and applicable retention obligations.
Purpose | Processing hub application data; creating and displaying a public Networking Hub profile in the Cardixx app and website; providing hub operators with app and web analytics to understand visitor activity; managing the hub operator account and contractual relationship |
Legal Basis (Application) | Article 6(1)(b) GDPR β processing is necessary for steps taken prior to entering into a contract at the request of the hub operator |
Legal Basis (Profile and Analytics) | Article 6(1)(b) GDPR β processing is necessary for the performance of the individual Networking Hub contract |
Legal Basis (Contact Person Data) | Article 6(1)(b) GDPR β the contact person data is necessary to manage the contractual relationship with the hub operator |
Public Data | Hub name, type, description, address, hours, photos, amenities, pricing, contact details, and comments are publicly accessible in the Cardixx app and on the Cardixx website once the hub is live. |
Individual Privacy | All hub analytics (app and web) are aggregate and anonymised. Individual user identities, names, and personal data are never disclosed to hub operators. Job title and location data shown in audience demographics are aggregated percentage distributions only. |
Comments | Comments left by app users on the hub public page are visible to all website and app visitors. They include the reviewer job title, review type, and review text. No personal name or contact detail of the reviewer is displayed publicly. |
Update Process | Changes to hub profile data are submitted as update requests and reviewed by Cardixx before being applied. This review process ensures data accuracy and quality on the public profile. |
Termination | Upon termination of the Networking Hub contract, the hub profile is unpublished and hub data is retained or deleted in accordance with the individual contract terms and applicable legal retention obligations. |
Retention | Hub profile and analytics data is retained for the duration of the active Networking Hub contract. Upon contract termination, all hub data is permanently deleted within a maximum of 1 month. Payment records and invoices are retained for 7 years in accordance with Austrian tax law (Β§ 132 BAO) regardless of contract termination. |
8. Purpose of Processing: Payment
Description
Cardixx offers both free and paid subscription plans. Payment processing applies to users on the Plus Plan (B2C), Teams and Teams Pro plans (B2B), and the Networking Hub plan (B2B). Cardixx uses third-party payment service providers to handle all payment transactions securely.
Payment Methods Accepted
- Credit card (Visa, Mastercard, American Express)
- Debit card
- Apple Pay
- Google Pay
Payment Data Processed
- Selected subscription plan and billing cycle
- Invoice information (name, billing address)
- Transaction reference and confirmation number
- Payment status (successful, failed, pending)
- Subscription start and renewal dates
Data NOT Stored by Cardixx
Cardixx does not store full payment card details (card number, CVV, expiry date) on its own systems. All sensitive payment data is processed and stored exclusively by our certified payment service provider in compliance with PCI-DSS standards.
Free Plan Users
Users on the Free Plan do not provide any payment data. No payment information is collected, stored, or processed for free accounts.
Purpose | Processing subscription payments for paid Cardixx plans (Plus, Teams, Teams Pro, Networking Hub) |
Legal Basis | Article 6(1)(b) GDPR β processing is necessary for the performance of the subscription contract; Article 6(1)(c) GDPR β compliance with legal obligations (invoicing, tax records) |
Payment Processor | Payment card data is handled exclusively by our third-party payment service provider (PCI-DSS compliant). Cardixx receives only transaction confirmation and billing reference data. |
Retention | Payment records and invoices are retained for 7 years in accordance with Austrian commercial and tax law (Β§ 132 BAO). |
9. Purpose of Processing: Visiting the Cardixx Website
Description
When you visit the Cardixx website (www.cardixx.com), including the dedicated Networking Hub pages hosted on the Cardixx domain, certain data is automatically collected by our web infrastructure and analytics tools.
Automatically Collected Tracking Data
- IP address (anonymized after processing)
- Browser type and version
- Operating system
- Device type (desktop, tablet, mobile)
- Referrer URL (the page you visited before arriving at cardixx.com)
- Pages visited and navigation path
- Date and time of visit
- Time spent on pages
- Click interactions (buttons, links, CTAs)
- Session duration
Cookies and Tracking Technologies
- Essential cookies β required for the website to function correctly (session management, security)
- Analytics cookies β used to understand how visitors interact with the website (e.g., Google Analytics or equivalent, with IP anonymization enabled)
- Marketing/tracking cookies β only placed with explicit user consent via the cookie consent banner
Purpose | Operating and improving the Cardixx website; understanding visitor behaviour to optimize content and user experience; measuring marketing effectiveness |
Legal Basis (Essential) | Article 6(1)(f) GDPR β legitimate interest in operating a functional and secure website |
Legal Basis (Analytics) | Article 6(1)(f) GDPR β legitimate interest in understanding website usage; where required by national law (e.g., ePrivacy Directive), consent is obtained via the cookie banner |
Legal Basis (Marketing) | Article 6(1)(a) GDPR β explicit consent via the cookie consent banner |
Cookie Management | Users can manage their cookie preferences at any time via the cookie settings available on the website. Withdrawing consent does not affect the lawfulness of prior processing. |
Retention | Web analytics data is retained for a maximum of 14 months before aggregation or deletion. |
10. Purpose of Processing: Newsletter
Description
Cardixx may send marketing newsletters and product update emails to users who have opted in. Newsletter delivery and tracking are handled via a third-party email marketing platform.
Data Collected for Newsletter
- Email address
- First name (for personalisation, if provided)
- Subscription date and opt-in confirmation record
- Preferred language (if applicable)
Tracking Data via External Platform
- Email open rate (whether the email was opened)
- Click-through rate (which links within the email were clicked)
- Unsubscribe actions and date
- Bounce status (invalid or unreachable email addresses)
- Device and email client used to open the newsletter (aggregated)
External Platform
Newsletter delivery and tracking are carried out through a certified third-party email marketing service provider (e.g., Mailchimp, Brevo, or equivalent). This provider processes email addresses and engagement data on behalf of Cardixx under a Data Processing Agreement (DPA) in accordance with Article 28 GDPR.
Purpose | Sending marketing communications, product updates, and networking tips to users who have opted in to the Cardixx newsletter |
Legal Basis | Article 6(1)(a) GDPR β explicit consent (double opt-in). Consent is freely given, specific, informed, and unambiguous. |
Opt-Out | Users can unsubscribe at any time by clicking the unsubscribe link in any newsletter email or by contacting info@cardixx.com. Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal. |
Tracking | Email engagement tracking (open rates, clicks) is carried out via pixel tracking embedded in the email. This tracking is subject to the user's email client settings and consent. |
Retention | Newsletter subscription data is retained until the user unsubscribes. Upon unsubscribe, the email address is removed from the active list within 30 days. Opt-in records are retained for compliance purposes for 3 years. |
11. Recipients and Categories of Recipients
Cardixx does not sell personal data to third parties. Personal data may be shared with the following categories of recipients, strictly for the purposes described in this document:
Category | Description / Purpose |
Payment Service Providers | Processing subscription payments securely (PCI-DSS compliant). They receive only transaction-relevant data. |
Cloud Infrastructure Providers | Hosting, storage, and operation of the Cardixx platform and database infrastructure. Providers act as data processors under Article 28 GDPR. |
Email Marketing Platforms | Delivering newsletters and transactional emails (e.g., OTP verification, account notifications). Subject to Data Processing Agreements. |
Analytics Providers | Website and app analytics to measure usage and improve the service (e.g., anonymized web traffic data). |
Authentication Providers | Apple and Google OAuth services, when users choose to sign in via Apple or Google. These providers process authentication data under their own privacy policies. |
Other Users of the Platform | Business card data (as selected by the user) is shared with other Cardixx users during networking interactions (card exchange, check-in visibility). This is core to the service. |
Networking Hub Operators | Aggregate, anonymized analytics about check-in activity at their hub. Individual user identities are never disclosed to hub operators. |
Legal / Regulatory Authorities | Where required by applicable law, court order, or regulatory obligation, personal data may be disclosed to competent authorities. |
Brand Data Provider (Brandfetch) | Automatically retrieves publicly available company logos based on the company name or website provided by the user, to enrich business card display. Brandfetch processes only company-related data, not individual personal data. |
All third-party service providers acting as data processors are bound by Data Processing Agreements (DPAs) in accordance with Article 28 GDPR. Where data is transferred outside the European Economic Area (EEA), Cardixx ensures appropriate safeguards are in place (e.g., Standard Contractual Clauses).
12. Retention Periods
Personal data is retained only for as long as necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
Individual User Accounts
Data Category | Retention Period |
Account and profile data (business cards, digital business ID, personal website) | For the duration of the active user account. Upon account deletion, all account and profile data is retained for 1 year from the date of deletion, after which it is permanently and irreversibly deleted. |
Authentication data (email, OAuth tokens) | For the duration of the active user account. Deleted at the end of the 1-year post-deletion retention period. |
Wallet data (saved contacts, notes, tags) | For the duration of the active user account. Deleted at the end of the 1-year post-deletion retention period. |
Networking data (check-ins, networking intent, chat history) | For the duration of the active user account. Chat messages are deleted after 1 year of inactivity or upon user deletion of the conversation, whichever is earlier. Location session data is not retained beyond the active session. All remaining networking data is deleted at the end of the 1-year post-deletion retention period. |
Personal analytics data | For the duration of the active user account. Deleted at the end of the 1-year post-deletion retention period. |
Personal website (public profile) | Taken offline immediately upon account deletion. Data deleted at the end of the 1-year post-deletion retention period. |
Payment records and invoices (individual users) | 7 years, in accordance with Austrian commercial and tax law (Β§ 132 BAO). This retention obligation applies regardless of account deletion. |
Website analytics data | Maximum 14 months, then aggregated or deleted. |
Newsletter subscription data | Until unsubscribe. Opt-in records retained 3 years for compliance purposes. |
Networking Hub Accounts
Data Category | Retention Period |
Hub profile data (name, address, description, photos, amenities, hours) | For the duration of the active Networking Hub contract. Upon contract termination, the hub profile is unpublished immediately and all hub profile data is permanently deleted within a maximum of 1 month from the termination date. |
Hub analytics data (app and web) | For the duration of the active Networking Hub contract. Permanently deleted within a maximum of 1 month from the termination date. |
Hub application data (contact person details, venue signage photo) | Retained for the duration of the contract and deleted within 1 month of contract termination. |
Payment records and invoices (Networking Hubs) | 7 years, in accordance with Austrian commercial and tax law (Β§ 132 BAO). This retention obligation applies regardless of contract termination. |
Hub comments (public reviews on hub page) | Removed from public display upon hub termination and deleted within 1 month of contract termination. |
Legal / compliance records | As required by applicable law, up to 10 years. |
After the applicable retention period, personal data is securely and permanently deleted or irreversibly anonymised so that it can no longer be attributed to an identified or identifiable individual.
The 1-year post-deletion retention period for individual user accounts is applied to allow for account recovery requests, dispute resolution, and compliance purposes. During this period, the data is not actively used and is not accessible to other users or third parties. Users who wish to request immediate deletion of their data before the end of this period may do so by contacting info@cardixx.com, and Cardixx will assess such requests in accordance with applicable GDPR obligations.
13. Your Rights as a Data Subject
Under the GDPR, you have the following rights with respect to your personal data processed by Cardixx:
- Right of Access (Art. 15 GDPR): You have the right to obtain confirmation as to whether personal data concerning you is being processed, and if so, to receive a copy of that data along with supplementary information about the processing.
- Right to Rectification (Art. 16 GDPR): You have the right to request the correction of inaccurate personal data or the completion of incomplete personal data without undue delay.
- Right to Erasure / Right to be Forgotten (Art. 17 GDPR): You have the right to request the deletion of your personal data where the data is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed.
- Right to Restriction of Processing (Art. 18 GDPR): You have the right to request that we restrict the processing of your personal data in certain circumstances, for example while you contest the accuracy of the data or have objected to processing.
- Right to Object (Art. 21 GDPR): You have the right to object at any time to the processing of your personal data where processing is based on legitimate interests (Art. 6(1)(f) GDPR). Cardixx will cease processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
- Right to Data Portability (Art. 20 GDPR): Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller.
- Right to Withdraw Consent (Art. 7(3) GDPR): Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
To exercise any of the above rights, please contact us at: info@cardixx.com
We will respond to your request within 30 days. In complex cases, this period may be extended by a further two months, of which we will inform you.
14. Right to Lodge a Complaint with a Supervisory Authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data infringes the GDPR.
The competent supervisory authority for Cardixx e.U. is:
Authority | Austrian Data Protection Authority (DatenschutzbehΓΆrde β DSB) |
Address | Barichgasse 40-42, 1030 Vienna, Austria |
Website | |
Phone | +43 1 52 152 0 |
You also have the right to lodge a complaint with the supervisory authority of the EU Member State of your habitual residence, place of work, or place of the alleged infringement.
15. Statutory or Contractual Requirement to Provide Personal Data
The provision of certain personal data is a contractual requirement necessary to use the Cardixx service. The following applies:
Data Type | Requirement and Consequence of Non-Provision |
First name, last name, job title, work email | Mandatory to create a Cardixx account and digital business card. Without this data, the service cannot be provided. |
Email address (for authentication) | Mandatory when registering via email. Without it, account creation via this method is not possible. Alternative: sign in via Apple or Google. |
Location data (for networking) | Required to use the location-based networking features (hub check-in, nearby professional discovery). Without location permission, these features will not function. The app remains usable for card management without location access. |
Payment data (for paid plans) | Required only for paid subscription plans. The Free Plan requires no payment data. Failure to provide payment data means the paid subscription cannot be activated. |
Newsletter email address | Voluntary. Required only if the user wishes to receive the Cardixx newsletter. Non-provision has no effect on app functionality. |
Optional profile fields (company details, photo, etc.) | Voluntary. Non-provision does not affect access to core features but may limit profile visibility and networking effectiveness. |
There is no legal statutory obligation to provide personal data to Cardixx. All data provision requirements are contractual, arising from the user's choice to use the Cardixx platform.
16. Purpose of Processing: Content Management
Description
Cardixx processes personal data in connection with the management of user-generated and platform content. This covers the creation, storage, modification, and deletion of content across four key categories within the platform.
Category 1 β Business Card Content
All data entered by the user to create and customize their digital business card(s), including text fields, visual elements (profile photo, company logo), and card design selections. Multiple card versions and templates are stored to allow users to manage and update their cards over time.
Category 2 β Networking Hub Content
Content submitted by Networking Hub operators to create and maintain their hub profile, including hub name, description, photos, contact details, and service listings. This content is stored and displayed publicly in the Cardixx app and on the Cardixx website.
Category 3 β Event Content
Content created by users or hub operators when creating and managing business networking events on the platform. This includes event name, description, date, time, location, organizer details, and attendee check-in data associated with the event.
Category 4 β Communication Content
In-app messages and chat content exchanged between users via the Cardixx platform. This includes text messages, chat request history, and message timestamps.
Content Management Processes
- Creation β users and hub operators submit content via the app or web interface
- Storage β content is stored on Cardixx's secure cloud infrastructure
- Display β content is rendered within the app and/or on the Cardixx website as applicable
- Modification β users and hub operators can edit their own content at any time
- Deletion β users can delete their own content; account deletion triggers deletion of all associated content (subject to retention obligations)
Purpose | Managing, storing, displaying, and enabling modification or deletion of user-generated and platform content across business cards, hub profiles, events, and communications |
Legal Basis | Article 6(1)(b) GDPR β processing is necessary for the performance of the Cardixx service contract; Article 6(1)(f) GDPR β legitimate interest in maintaining platform integrity and enabling content management functionality |
User Control | Users retain full control over their own content and can edit or delete it at any time through the app or by contacting info@cardixx.com. Hub operators can manage hub content via the Networking Hub dashboard. |
Retention | Content is retained for the duration of the user's account or Networking Hub subscription. Upon individual account deletion, content is retained for 1 year and then permanently deleted. Upon Networking Hub contract termination, all hub content is permanently deleted within 1 month. |
This document was last updated: June 2026
Cardixx e.U.Β Β·Β info@cardixx.comΒ Β·Β www.cardixx.comΒ Β·Β Vienna, Austria